Getting past No

Joint problem solving relies around interests instead of positions. You begin by identifying each sides interests – the concerns, needs, fears, and desires that underline and motivate your opposing positions. You then explore different options for meeting those interests. You goal is to reach a mutually satisfactory solution in an efficient and amicable fashion.

Striking back rarely advances your interests and usually damages long-term relationships. Even if you do win the battle, you may loose the war.